Smart home support and care
A home that stays easy to live in
Your routines change, and so do your devices. We stay with you after installation so your home keeps working like it did on day one.
A system that lives with you
A home never stands still. Kids grow up, the living room gets rearranged, a patio is added, a new TV arrives. Systems receive updates too. Adom offers after-sales service to keep your system reliable, up to date and suited to the way you live.
Most of the time, it's handled without a visit. We connect remotely, make the adjustment, and you carry on with your day. And because we designed and installed your system, we already know how your home is set up, so there's no need to explain everything from scratch.
Your integrator closed or stopped answering? We also take over systems installed by others.
What our support includes
Support and troubleshooting
A question, a device that stopped responding? We take care of it, often remotely.
Updates
We keep your Lutron, Sonos, Crestron and Control4 systems up to date.
Adjustments
New lighting scenes, shade schedules, renamed buttons, refreshed scenes.
Additions
A new room, a new device: we expand your system as your needs change.
The Client Portal
Adom clients have access to the Client Portal, our tool for submitting service requests and keeping track of their systems. Tell us what you need there, and our team takes it from there.
Prefer to talk to someone? Call us at (514) 316-2366 in Quebec or (954) 666-9360 in Florida.
When a visit is needed, we have the right team
Some things call for a visit: a keypad to replace, shades to add, a new room to wire. Our project managers coordinate the work, and because Adom holds a license and has electricians on staff, we handle the work on lighting and control panels ourselves. One point of contact, from start to finish.
We serve Montreal's South Shore, Montreal, the Eastern Townships and South Florida.
Keeping everything running smoothly
- A reliable, monitored Wi-Fi network, the foundation for everything else.
- Lighting scenes and shade schedules that follow the seasons.
- A control app that stays clear, even as your home grows.
A few homes by Adom
All projects →
The Domain
The Summit
The PenthouseFrequently asked questions
How do I submit a service request?
Through the Client Portal, the Adom tool reserved for our clients. You can also call us at (514) 316-2366 in Quebec or (954) 666-9360 in Florida.
Can most issues be fixed remotely?
Yes, many requests are handled remotely: scene adjustments, schedules, updates and a lot of troubleshooting. We come on site when it's needed.
Can I change my scenes or schedules?
Yes. Most of the time, you can adjust your scenes, buttons and schedules yourself in the app. For anything else, tell us what you'd like to change and we'll take care of it, often remotely.
Why do updates matter?
They keep your system stable and compatible with your phones, music services and new devices.
Need a hand? Get in touch
New build or renovation, tell us what you have in mind. Someone from our team will call you back.