Privacy
Privacy policy
We collect as little information as possible, only to answer your requests and improve our website. Here's what we do with it, in plain language.
Who we are
The adom-smarthome.com website is operated by Adom Smart Home, with offices at 275 Avenue Liberté, Candiac, Quebec J5R 3X8, Canada, and in Pompano Beach, Florida. In this policy, “Adom,” “we” and “us” refer to Adom Smart Home.
The information we collect
When you fill out the contact form: your name, phone number, email, city, project type and message. We use this information only to reply to you, prepare a quote and follow up on your project.
When you email or call us: the information you choose to share with us, for the same purposes.
When you visit the website: technical browsing data, such as the pages you view, how long you stay, your device type and your approximate region. This data is analyzed in aggregate and isn't used to identify you.
Cookies and analytics
Our website uses cookies and Google Analytics, a Google service, to understand how visitors use the site and to improve it. These tools may store cookies in your browser.
You can block or delete cookies in your browser settings, or install the Google Analytics opt-out browser add-on provided by Google. The site will keep working.
Some pages may display content from other websites, such as videos. That content behaves as if you had visited those websites, which may use their own cookies.
What we don't do
- We don't sell, rent or trade your personal information.
- We don't add you to any mailing list without your consent.
- We only share your information with the service providers that help us run the website and reply to you (hosting, email, analytics), as far as needed, or when required by law.
Retention and security
We keep your information as long as needed to answer your request, complete your project and provide after-sales support, or longer if the law requires it. We take reasonable measures to protect it against loss, unauthorized access and misuse.
Your rights
Depending on the law that applies to you, including in Quebec, you may:
- ask to see the personal information we hold about you;
- ask us to correct it if it's inaccurate or incomplete;
- ask us to delete it, except for what we must keep for administrative or legal reasons;
- withdraw your consent to its use.
To exercise these rights or ask a question about this policy, email us at info@adom-smarthome.com or write to our Candiac office. We'll respond within the time required by law.
Updates to this policy
We may update this policy to reflect changes to the website or the law. The current version is always the one posted on this page.
Last updated: October 2026.
Have a question about your project instead? Write to us.
Person in charge of personal information
Under Quebec's Law 25, the person in charge of protecting personal information at Adom is Francis Turgeon. For any question or request, email info@adom-smarthome.com.